Getting paid is a common pain point for restoration contractors. There are a number of reasons for this – communication, working with adjusters, coverage issues, multi-party checks involving lenders, etc.

In this episode, Michelle is joined by Mark Whatley (founder) and Sean Duffy (VP) of sureti – a new app paving the way for better customer service and faster payment times for property insurance claims by alleviating frustrations and delays caused by multi-party checks.

They discuss the frustrations they have seen throughout the insurance restoration process, the evolution of a non-biased solution, and what this means for every party involved – property owner, restorer, carrier, and lender.